Privacy Policy

Last Updated: April 5, 2025
Effective Date: April 5, 2025
Website: www.spytrendz.com
Owner: SpyTrendz

At SpyTrendz, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains your rights and our practices in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. What Information We Collect

We collect personal information that can identify you directly or indirectly. This includes:

A. Information You Provide

• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Payment details (processed securely via third parties)
• Account login credentials (if you create an account)
• Customer service messages, reviews, or feedback

B. Automatically Collected Data

When you visit our site, we may automatically collect:

• IP address
• Browser type and version
• Device information (e.g., mobile, tablet, desktop)
• Operating system
• Pages viewed, time spent, and click behavior
• Referral source (e.g., Google, social media)

C. Information from Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

• Remember your preferences
• Analyze website performance
• Deliver personalized content and ads

For more, see Section 5: Cookies & Tracking.

2. How We Use Your Information

We process your personal data for the following purposes:

✅ To Fulfill Orders & Deliver Services
Process payments, ship products, manage returns, and provide customer support.

✅ To Communicate With You
Send order confirmations, shipping updates, and respond to inquiries.

✅ To Improve Our Website & Experience
Analyze user behavior to enhance site functionality, design, and product offerings.

✅ For Marketing (With Consent)
Send promotional emails, special offers, or personalized recommendations — only if you’ve opted in.

✅ To Prevent Fraud & Enhance Security
Detect and prevent unauthorized activity, scams, or abuse.

✅ To Comply With Legal Obligations
Meet tax, accounting, consumer rights, and regulatory requirements.

3. Legal Basis for Processing (GDPR – EU/UK Users)

Under GDPR, we only process your data when we have a valid legal basis:

• Contractual Necessity: To fulfill your order.
• Legitimate Interests: For fraud prevention, analytics, and site improvement.
• Consent: For marketing emails and non-essential cookies (you may withdraw consent anytime).
• Legal Compliance: To meet tax, consumer, or other legal requirements.

4. Sharing Your Information

We do not sell your personal information. We only share data with:

Trusted Service Providers:

• Payment Processors: Stripe, PayPal (they handle your payment data securely).
• Shipping Carriers: UPS, FedEx, DHL, USPS (to deliver your order).
• Email & Marketing Tools: Mailchimp, Klaviyo, Facebook, Google Ads.
• Website & Hosting Platforms: Shopify, Google Analytics, Meta Pixel.

When Required by Law:

• To comply with court orders, government requests, or legal investigations.
• To protect our rights, users, or public safety.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Cookies & Tracking Technologies

We use the following types of cookies:

You can manage cookie preferences via our Cookie Consent Banner or your browser settings. Disabling non-essential cookies may limit site features.

6. Data Retention

We retain your personal information only as long as necessary:

• Order records: 3–5 years (for tax and legal compliance)
• Marketing consent: Until you unsubscribe or withdraw consent
• Support inquiries: 2 years (or until resolved)

You may request deletion at any time (see Section 8).

7. International Data Transfers

Your data may be processed outside your country (e.g., in the United States). We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for international transfers, as required by GDPR.

8. Your Privacy Rights

Depending on your location, you have the right to:

✅ Under GDPR (EU/UK Residents):

• Access your personal data
• Correct inaccurate information
• Request deletion (“Right to be Forgotten”)
• Restrict or object to processing
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time

✅ Under CCPA (California Residents):

• Know what personal data we collect
• Request deletion of your data
• Opt out of the “sharing” of your data for targeted advertising
• Receive equal service even if you exercise your rights

🔹 Note: We do not sell your personal data, but third-party tracking (e.g., Facebook Pixel) may be considered “sharing” under CCPA.

9. How to Exercise Your Rights

To submit a privacy request, contact us:

📧 Email: support@spytrendz.com
📞 Contact Form: https://spytrendz.com/pages/contact
📌 Please include: Full name, email address, order number (if applicable), and nature of request.

We will:

• Respond within 30 days (as required by law)
• Verify your identity to protect your data
• Not discriminate against you for exercising your rights

10. Do Not Sell or Share My Personal Information (CCPA Link)

California residents may opt out of the targeted advertising (sharing) of their data:

🔹 Click here to opt out
Or visit our Cookie Preferences page to disable marketing cookies.

11. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

12. Data Security

We use industry-standard measures to protect your data, including:

• SSL encryption (HTTPS)
• Secure payment gateways
• Restricted employee access
• Regular security updates

While we strive to protect your information, no online transmission is 100% secure. Use our services at your own discretion.

13. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. We encourage you to review this page regularly. Continued use of our site after changes constitutes acceptance.

14. Contact Us

For privacy-related questions, requests, or complaints:

📧 Email: support@spytrendz.com
🌐 Website: www.spytrendz.com

Company Name: SPYCRO LLC

Address: 30 N Gould ST STE R

Sheridan, WY 82801 United States

We respond to all inquiries within 24–48 hours.